The increasing participation of Aboriginal students in Canadian higher education had been attributed to the development of services for students in institutions of higher education. Pigeon (2001) studied the relationship between students and student services in the evolution and delivery of these services. This article reflects on an important facet of this original research used to conduct this project. It highlights the importance of developing a culturally sensitive research process when exploring Aboriginal issues. The research process of this study included the use of technology, the development of a Web site to enable such a process. Lessons learned from conducting this research are shared in relationship to research process, care principles and guiding values.