Managing barriers: provision of information access for underserved groups
Keywords:information access, underserved groups
“Free and equal access to information for all people of the community” is a core value of librarianship (American Library Association Council, 2004). However, some sectors of the community face barriers – physical and geographical, technological, cultural or sociopolitical, and economic – in accessing information. Public libraries themselves also face barriers in their efforts to provide access. This paper will explore these barriers in more detail and discuss some ways in which the library can help to mitigate them.
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